• Located in our headquarter building in Salt Lake City
  • No attendee telephone call or email is outsourced to any third party
  • Hours: Monday through Friday, 7:00 a.m. to 6:00 p.m. MST
  • Customer Service Representative are trained on all aspects of your event
  • Your event is assigned a dedicated toll-free number
  • Your event is assigned a custom email address
  • Attendees may call to make, modify and cancel hotel reservations 
  • Representatives are knowledgeable about hotels and destination attractions
  • Multi-lingual Service Center Agents are available

Service Center

The attendee experience is the foundation of your sucess!callcenter.jpg

When you select Orchid.Events as your Service Provider, your event is supported by a dedicated team of experts.  Our expertise and personalization makes the difference, resulting in a better experience for all.

Service Center Statistics

Period Calls Average Talk Time
YTD May 31, 2016 23,273 3:40
Total 12 Months 2015 56,152 3:40
Total 12 Months 2014 70,805 3:57